Clients & products

Manage your client catalog and your service offering

11 articles in this category

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Create and manage your customers

Beginner

Create a customer (company or individual), enter their tax identifiers, addresses and contacts, set their terms, then find, archive or export them.

7 min read

Create and manage your suppliers

Beginner

Create a supplier record with its tax identifiers and RIB, track its orders, expenses and payments, then archive or delete it.

7 min read

Creating your products and services

Beginner

Build your catalogue: products and services, prices, VAT, units, categories, margin, catalogue discount and stock tracking.

7 min read

Managing several warehouses and transferring stock

Intermediate

Create your warehouses, choose the default warehouse, see stock by location (global stock is the sum of the warehouses) and move goods with transfers.

7 min read

Importing your clients and products from a file

Intermediate

Bulk-import your clients, suppliers, products, invoices, quotes or purchase orders from a CSV file: template to download, column mapping, duplicates, limits and errors.

9 min read

The client portal: access protected by email and password

Beginner

Give your clients a secure space to view their invoices, quotes and payments: creating the access, logging in, forgotten password and resetting it on your side.

8 min read

Account managers: who follows each client and supplier

Beginner

Create your team's account managers (« responsables »), assign them to your clients and suppliers, filter your lists by account manager and view each one's portfolio.

5 min read

Receive your clients' orders from their portal

Beginner

Your clients put their order together in the Order tab of their portal; you receive it in Client requests, take it on, then convert it into a quote or decline it with a reason.

9 min read

Tracking your suppliers' tax compliance certificate

Beginner

Enter the end-of-validity date of a supplier's certificate and get notified 30 days and 7 days before, then on the day it expires.

3 min read

Tracking stock: movements, adjustments and low-stock alerts

Intermediate

Turn on stock tracking for a product, understand what moves stock (invoices, credit notes, receipts, transfers), adjust it by hand, read its history and react to low-stock alerts.

7 min read

Client pricing: default discount and special prices

Intermediate

Set a default discount and negotiated prices per item (price, discount, quantity) for each client: they are suggested automatically in your quotes and invoices.

5 min read